When should I arrive for my appointment?
Please arrive 10 minutes prior to your appointment time.
This allows you time to required to complete a consultation form before your treatment and relax.
What if I am running late?
If for any reason you arrive past your appointment start time, we will do our best to complete your full treatment, however this is not always possible and you will be charged for the full amount of the original booking due to your lateness.
What if I need to cancel my appointment?
We kindly request 24 hour’s notice should you need to change or cancel a booking. Less than 24 hour’s notice will incur a 50% cancellation fee.
We have a strict policy of managing all issues relating to cancellations or rescheduling appointments via telephone on 0413 466 377
Do I need to book an appointment?
Yes. If specific times are needed, please make a booking. I am quite flexible and always do my best to accommodate clients.
How do I book an appointment?
BOOK BY PHONE
Simply call me on 0413 466 377. If your call is unanswered, leave a message and your call will be returned to make the appointment.
What payment methods are available for services?
We accept Visa, Mastercard or Cash.
Can I buy gift vouchers?
Is the salon air conditioned?
Yes, the salon is air-conditioned. We maintain a comfortable environment for clients year round, regardless of the temperature outside.